| Functional Ambiguity and Information Asymmetry | 1) Limits in interpreting behavior due to multifactorial influences | ■ Challenging behavior was shaped by mixed sensory, medical, psychological, and environmental factors, making functional interpretation unstable and tentative. |
| 2) Difficulty regulating triggers amid behavioral unpredictability | ■ The unpredictability of behavioral episodes hindered proactive prevention and stimulus control in daily routines. |
| 3) Asymmetric information flow between home and service settings | ■ Gaps in detail, consistency, and accuracy of shared information reduced staff’s ability to develop reliable functional hypotheses. |
| Ethical Tension and the Burden of Protective Interventions | 1) Conflict between safety needs and rights-based restrictions | ■ Staff navigated moral tension between minimizing restrictive practices and ensuring immediate safety during high-risk incidents. |
| 2) Accumulated helplessness during prolonged crisis episodes | ■ Extended crisis management generated emotional fatigue, diminished efficacy, and recurring helplessness. |
| 3) Limits of theory-driven training and need for practical, skills-based coaching | ■ Didactic training failed to prepare staff for real-time crises, highlighting the need for hands-on rehearsal, simulation, and coaching. |
| Value Conflicts Between Happiness and Growth | 1) Persistent dilemmas between ensuring daily well-being and promoting developmental progress | ■ Staff struggled to balance person-centered quality of life with programmatic expectations for functional improvement. |
| 2) Restorative effects of small successes | ■ Even minor behavioral or functional gains provided emotional reinforcement and restored professional motivation. |
| 3) Emotional exhaustion driven by repetitive vocalizations and behaviors | ■ Continuous exposure to sensory-intensive behaviors contributed to cumulative emotional fatigue. |
| Practice-Oriented Reconfiguration of Plans and Training | 1) Ambivalence about planning: usefulness of structure vs. burden of goal-setting | ■ Planning was seen as essential yet difficult due to uncertainty about appropriate goal levels and progression. |
| 2) Utility of a “one-page profile” as a concise planning tool | ■ Staff favored simplified, instantly accessible documents over lengthy administrative plans. |
| 3) Reorienting training toward practice-based competency development | ■ Staff emphasized the need for experiential learning, coaching, and scenario-based training. |
| 4) Need for tailored parent coaching and collaborative structures | ■ Consistency across home and service settings required systematic coaching and coordinated communication with families. |